Frequently Asked Questions

Are dogs allowed in the park?

Yes, Craigtoun is dog-friendly  – we only ask that you clean up after them!  Dogs should be kept under control at all times and must be on a lead around the children’s play area.  They are not permitted inside the Craigtoun Cafe.

Do you have to book to visit Craigtoun?

No.  Craigtoun is a public park and open 24/7.  We have no means of controlling the number of people entering the park and therefore there is no need nor facility to book in advance to visit.

Are there parking facilities?

Yes.  We have a large car park with dedicated disabled bays and an overflow parking area inside the park itself for busy days.  Parking is free but donations are appreciated and there are donation boxes at the main gate.

Do you have to pay to come in to the park?

No. Entrance is free and there are many free facilities to enjoy.  You only pay if you want to use our seasonal attractions which run from Easter to October.

Can you book / pay for tickets in advance?

No. Tickets for our seasonal attractions must be bought from the Ticket Office on the day.

When are you open?

The park itself is always open – 24 hours per day, 365 days per year.  To find out when our seasonal attractions are running, please visit our opening hours page.

Are there catering facilities?

Yes, we have a cafe, which is currently operating a take away only service.  For cafe opening hours, and more details, please visit our  Cafe page.  During the high season, we also serve refreshments from the Snack Shack, which is located at the Bouncy Castle area.

Can you have a barbecue in the park?

Yes.  There are dedicated BBQ stands located in the picnic area close to the Adventure Playground.  You can set up a BBQ elsewhere but we ask you please to be respectful of other visitors, not to place it directly on the grass and to dispose of it responsibly afterwards – beside a bin, not inside one!

Are bikes allowed in the park?

Yes, but please be mindful of pedestrians, dogs, trains and tractors!  We have a rack for you to secure your bike, which is located close to the Ticket Office.

Is there a cash machine in the park?

No, but the Ticket Office and the Craigtoun Cafe both take card payments as well as cash.